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Shipping Policy

Freshness is our Priority:

Our quiches and pies are made with the freshest ingredients, and we want you to enjoy them the way they were intended. However, due to their delicate nature and temperature sensitivity, please carefully review this shipping policy before placing your order.

Shipping Methods

  • We primarily ship our quiches and pies through USPS Priority Mail or Priority Mail Express, depending on your chosen delivery speed and location.

  • Transit Times: We prioritize expedited shipping to minimize time in transit. Priority Mail typically delivers within 1-3 business days, while Priority Mail Express guarantees delivery within 1-2 business days. Please note that these are estimations, and delivery times may vary depending on your location and weather conditions.

  • Temperature Control: All orders are shipped in sturdy, insulated boxes with ice packs to maintain freshness during transit. Please be aware that ice packs may melt during longer journeys, especially during periods of extreme heat.

Shipping Availability

  • Seasonal Limitations: Due to potential temperature-related risks, we may limit shipping to specific regions or during certain months to ensure product quality. You will be notified of any limitations during checkout based on your selected delivery address.

  • Order Cut-Off Times: To ensure your order ships with the proper temperature control measures, please place your order by [cut-off time] on the day before your desired delivery date. Orders placed after the cut-off may ship the following business day.

Returns and Refunds

  • While we take every precaution to ensure your order arrives safely, there is a chance of spoilage or damage during transit, especially during hot weather. If your order arrives damaged or spoiled, please contact us within 24 hours of delivery with photos of the packaging and product. We will be happy to offer a full refund or replacement, depending on your preference.

  • Please note: We cannot guarantee the condition of products shipped outside our recommended areas or during extreme weather events.

Additional Information

  • We track all shipments and will provide you with tracking information once your order is shipped.

  • We cannot ship orders to international destinations at this time.

  • For any questions or concerns regarding our shipping policy, please don't hesitate to contact us.

 

 

 

By placing an order, you acknowledge and agree to the terms of this shipping policy.

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